Tampa Bay Chapter - ACFE       http://TampaBayCFE.org          April 2010

LOSS PREVENTION IN THE WORKPLACE

If you think about the dollar amount, over $30 billion in the last year, associated with organized retail crime (ORC), retail theft and its impact to our nation is having devastating effects on our economy.  There are many definitions of retail theft or shrinkage.  Some include in-store theft, shoplifting (both professional and amateur), and internal theft.  The rise of internal theft without the intent to resell appears to be a factor not always considered when discussing the impact of ORC.  As a whole, retail theft may not always be associated with the resale aspect of theft as an increasing number of retail thefts may be for personal gain alone. 

Employee theft and shoplifting rates are continually on the rise but shoplifting seems to be taking the top spot when identifying loss.  According to a report in Prevention Magazine’s January – February 2010 edition, health and beauty care items have surpassed meat products as the most commonly shoplifted items.  Health and beauty, meat products, beer and wine, razor blades and baby formula are the top five shoplifted items according to some reports.

As stated by the National Association for Shoplifting Prevention, shoplifting has become one of the most prevalent crimes in the US. They go on to state that only about 50% of shoplifting cases are turned over to the authorities and that shoplifters are caught only 1 in 48 times they steal.  Although professional shoplifters, those that steal with the intent for resale purposes represent only around 3% of shoplifting cases, they account for approximately 10% of total dollar losses.  With these statistics in mind, it becomes even more vital to securing a reliable loss prevention approach. Identifying the causes of loss is a vital first part in determining loss prevention. Once the causes have been identified, creating a specific plan to each organization’s needs is the next step in dramatically curbing shoplifting losses and employee theft.

There are several books on shoplifting and loss prevention.  One of them is Preventing Shoplifting Without Getting Sued: Practical Advice for Retail Executive by author Michael Budden.  Budden’s book contains advice and examples on identifying and understanding risk as well as helping develop a loss prevention plan.  The Retail Manager's Guide to Crime and Loss Prevention by Liz Martinez also offers insight into retail theft.  In her book, Martinez explains some strategies into effectively combating theft.

There are many common sense methods that can be implemented in any loss prevention program.  One effective method that can be implemented in approaching employee theft is by posting the rules on who can and cannot be rung up through a register.  This simple step can be a deterrent to employee theft and may reduce the risk of collusion. Employees should also be limited to ringing out other employee purchases.  By assigning a management person to these transactions, employees are not given the opportunity of not scanning merchandise through their register.  Not only is employee theft an issue but vendor theft is a concern when reviewing risk.  Make sure your plan includes verifying invoices against actual product.  When merchandise is marked out of stock, ensure that someone verifies spoilage with actual product. Verifying items received against the invoices is a clean method in ensuring that all products are accounted for and that nothing is walking out the back door.

Marking high ticket or vulnerable merchandise with a security tag or sensor will go a long way to eliminating loss.  Install cameras, bright lighting, mirrors and anti-shoplifting signs around the store and conduct loss prevention meetings with employees on how to respond to theft.

After you have concluded your research and are ready to begin implementing a loss prevention program, make sure you include an easy method for reporting suspicions or concerns.  A good confidential/anonymity reporting program may be the best means in combating losses.

For more information on the topics discussed in this article visit:

Association of Certified Fraud Examiners
Loss Prevention Magazine
ShopliftingPrevention.org
Retail Theft Prevention Guide

Author

Judith A. Botham, MBA, CFE
Coordinated ChildCare of Pinellas, Inc.

TRAINING OPPORTUNITIES

Tampa Bay Chapter

Dinner Meeting April 20, 2010- Arson Fraud - Samuel Venzeio, Criminal Intelligence Analyst Supervisor for the Florida State Fire Marshal

11th Annual Fraud & Computer Crimes Seminar

May 11-12, 2010
Ruth Eckerd Hall
Clearwater, Florida
1111 McMullen Booth Road
Clearwater, FL 33759
 

Association of Certified Fraud Examiners

21st Annual ACFE Conference
July 25-30, 2010
Washington DC

2009 - 2010
OFFICERS & DIRECTORS

PRESIDENT
Steve Hooper, CIA, CFE, CCSA, CGAP
Clerk of the Circuit Court Hillsborough County, FL
(813) 276-2029 x3703

VICE PRESIDENT
Christine Dever, CPA/CFF, CFE
City of Tampa
(813) 274-7166

SECRETARY
Ellen Wilcox, CFE
Florida Department of Law Enforcement
(727) 298-2482

TREASURER
Laura Krueger Brock, CPA/CFF, CFE, CVA
Kirkland, Russ, Murphy & Tapp, P.A.
(727) 572-1400

DIRECTOR
Mark Dubina, CFE
Tampa Port Authority
(813) 241-1893

DIRECTOR
Sharon M. Shaw, CFE
OAG Statewide Prosecution
Tel: (813) 287-7960

DIRECTOR
Debbie Venanzio, CFE
Branch Banking & Trust Co.
Tel: (727) 302-5498

DIRECTOR
Bill Miles, CFE
Florida Department of Law Enforcement
Tel: (863) 701-1474

DIRECTOR
Gary Chapman, CIA, CGAP, CFE
City of Tampa
Tel: (813) 274-7163

CHAPTER TRAINING
Wayne Boytim, CFE
Retired
(813) 274-7167


Chapter News

Chapter Elections

 

Chapter elections are underway.  We have a number of new candidates this year click here to review their information and cast your vote.  Voting ends on April 19, 2010 and results will be announced at our Annual Meeting on April 20, 2010.

 

11th Annual Fraud & Computer Crimes Seminar - May 11 & 12, 2010, Ruth Eckerd Hall

This years Chapter seminar is going to be another great two day event thanks to our Chapter Vice President Christine Dever.   Money Laundering, computer forensics and interviewing techniques are just a few of the topics, which will be covered. Click here for more information and to register for this outstanding event.  Members only pay $200 for fourteen hours of CPE that is less than $15 per hour of CPE credit. Click here to visit the Seminars Webpage

CFE Exam Prep Study Group

Our CFE Exam Prep Study Group is going strong with participants attending the weekly three-hour session. The Group meets every Tuesday (except on dinner meeting nights) at 6pm at the Fifth Third Bank on Kennedy Blvd, which is close to the Westshore Blvd intersection. The Group is facilitated by two distinguished CFE members, Pamela Ranney and Consuelo Herrera who volunteer their time each week. If you are interested in joining us, contact Steve Hooper at hooper@hillsclerk.com or at the chapter email address tampacfe@tampabaycfe.org.

The session are open to anyone, member or not, who is interested in pursuing the CFE designation. We systematically cover all four-parts of the exam, through presentations, discussion, and reviews of exam questions and answers. 


Dinner Meeting Information

Our next Dinner Meeting is scheduled for April 20, 2010

Our next dinner meeting, which is also our annual meeting, will be held on April 20, 2010.  Following the results of our election, Samuel Venzeio the Criminal Intelligence Analyst Supervisor for the Florida State Fire Marshal will present "Arson Fraud"

This year, The Division of State Fire Marshal has noticed a spike in suspicious kitchen fires.  It is likely these fires may be part of a larger organized fraud scheme.  These fires have distinctive characteristics which include originating in the kitchen with a pan of hot oil on the stove.  The pan and oil are left in an attempt to make the cause of the fire to look accidental.  Another unique characteristic of the kitchen fire scheme is the presence of a public adjuster, who significantly inflates the cost of the fire damage and loss.

Samuel Venzeio is the Criminal Intelligence Analyst Supervisor for the Florida State Fire Marshal.  Sam has been employed with the Florida State Fire Marshal’s Office, Bureau of Fire and Arson investigations as a certified law enforcement analyst for over six years.  He began his state law enforcement  intelligence career with the agency in May of 2003. Sam’s prior intelligence experience comes by way of a 20 plus year career with the United Sates Army’s Military Intelligence Corp.

Sam’s 27 years working in the intelligence community provides him with a vast array of knowledge, skills and abilities making him exceptionally accomplished in the field of intelligence; he is experienced in the following intelligence disciplines; Signal Intelligence (SIGINT); Human Intelligence (HUMINT), Imagery Intelligence (IMINT), Counter Intelligence (CI), collection-management and security-management.  Sam possesses extensive qualifications in all facets of intelligence cycle development from tasking, collection, initial analysis, reporting through final documentation and dissemination.   Sam holds a Bachelor's of Science Degree in Management from, National Louis University, in Wheaton, IL.

The meeting will be held at The Ramada Tampa Westshore Inn & Conference Center, 1200 N. Westshore Blvd. Registration and social begin at 6:00 PM, followed by the buffet dinner at 6:30, and presentation at 7:00.

To make your reservation, please complete the registration form here.  You can also make your reservation by emailing Gary Chapman by 1:00 PM the Friday before the meeting date. Reservations will not be accepted after 1:00 PM on Friday. Walk-ups are always welcome, but will only be accommodated if space is available.

"No Show" Policy

The subject of “no shows” (that is making a reservation but failing to attend) at dinner meetings has been discussed previously in CFE NEWS. On the Friday prior to the meeting, we make our best guess as to the number attending. With that said, the Board implemented the following policy:

"No Show" is defined as not attending a meeting after making a reservation and not canceling the reservation by noon on the day of the dinner meeting. The first "no show" will be considered as a “grace” miss and will not be billed. Upon a subsequent "no show" the Chapter will bill $32.00 (actual cost to the Chapter) for both missed meetings and for any meetings missed after that.

Summary of the March 9, 2010 Dinner Meeting

At our last dinner meeting on March 9, 2010 Debbie Carter presented “Crime Stoppers of Tampa Bay” 

Debbie Carter has been employed with the Sheriff's Office for over 20 years in the Public Information Office. She currently serves as the Public Information Officer in the Nations 12th largest media market. She is a member of the National Information Officers Association and the Florida Law Enforcement Public Information Officers Association. Ms. Carter is utilized by law enforcement agencies throughout the state as a trainer for new Public Information Officers. She currently serves as the Co-Chair of the Tampa Bay Regional Domestic Security Task Force Public Affairs Committee.

Crime Stoppers of Tampa Bay is a community based program, which is designed to bring law enforcement, the news media and the citizens closer together in an effort to combat crime and make the community a safer place to live.   Crime Stoppers acts as a clearing house for information, and encourages people who know about crimes or about people who have committed crimes to call with information.  Crime Stoppers offers rewards to people who call. People remain anonymous when they call.

Crime Stoppers of Tampa Bay was established in 1988, and currently services Hillsborough and Pasco counties.  In 1998, the program was expanded to include all public middle and senior high schools in Hillsborough County.  Campus Crime Stoppers of Hillsborough County is just as effective in the schools as it is in the community.  Through anonymous tips, over $85,000 in drugs and stolen property has been recovered and there have been over 600 arrests.

Crime Stoppers provides an anonymous, toll-free tip line and Web Tips to encourage citizens in the community to volunteer vital information helpful to law enforcement agencies to fight against crime.

Callers can remain anonymous and are eligible to receive a cash reward of up to $1000 if the information given leads to an arrest of a fugitive or solves an unsolved crime in which either an arrest is made or an arrest warrant is issued for the suspect.

Monies to fund the Crime Stoppers Reward Program comes from people like you... and businesses... special events... the Crime Stoppers Trust Fund...and special law enforcement funds (related to repossessed property and forfeiture sales).  We do not receive any government funding. Your taxes do not pay for Crime Stoppers. This is truly a community based program... on a grand scale.

For more information visit their website at http://www.crimestopperstb.com/index.aspx


News from the ACFE

2011 CPE Requirements - New requirements 

The following CPE compliance change became effective January 1, 2010, and will be implemented starting with the 2011 CPE compliance period:

  • CFE's will earn 20 hours of CPE per twelve month period.  At least 10 of the these must be related directly to the detection and deterrence of fraud and 2 hours must be directly related to ethics.

For more information click here

Fraud Magazine Site

We are proud to announce the launch of the all-new Fraud-Magazine.com, a site dedicated to the ACFE's flagship publication that will not only highlight stories appearing in the magazine but also include features such as exclusive, web-only content, videos, archives and more. It is packed with all the insight and cutting-edge information you've come to expect from the print edition.

Free Archived Webinar For Members
As part of the ACFE's 20th Anniversary, we have provided free webinars exclusively for ACFE members:

ACFE Awards - Nomination Period NOW Open

The nomination period for the ACFE Awards is now open and ACFE members are encouraged to nominate their fellow members for the following awards:
          
           CFE of the Year
           Educator of the Year
           Outstanding Achievement in Outreach/Community Service
           Chapter of the Year
           Chapter Newsletter of the Year

Recognize the accomplishments of your colleagues and ACFE chapters by nominating them for an award. Click here to submit your nomination.

21St ACFE Annual Conference 

CPE Credit: 4-40
7/25/2010 - 7/30/2010

Join your fellow anti-fraud professionals at the 21st Annual ACFE Fraud Conference & Exhibition, to be held in Washington, D.C., July 25-30, 2010. Address the challenges and critical issues faced by anti-fraud professionals during top-level educational sessions and participate in unparalleled networking opportunities with the premier practitioners and thought leaders in the fight against fraud. Click here for more information

The deadline for Chapter group discount is April 13, 2010.  Contact Steve Hooper, Chapter President, for more information.


Questions and Answers on this month's Topic-Arson Fraud

What is Arson fraud?

Arson fraud is insurance fraud is committed by property owners who deliberately destroy or damage their property by fire for the purpose of collecting from their insurance companies. The motive for this act is profit and it is usually committed by individuals who find themselves in difficult financial positions, such as high debt, possible foreclosure or bankruptcy.

The typical arson fraud involves an individual or a conspirator setting fire to their home, business or automobile. The intent is to collect insurance money to pay off a loan or mortgage balance which may be in excess of the value of the property.

Business owners also commit arson fraud for the same reasons as individuals. However, business owners are often more savvy than individuals when it comes to arson fraud and the monetary impact is greater. They sometimes hire professional arsonists to perform the act. In addition, they are more adept at perpetrating more elaborate schemes such as claiming damage to inventory that didn’t exist or was removed from the building before the fire was set.

Who commits Arson?

The following list provides some answers to who commits arson.

  • Individuals may commit arson for the thrill of it. Targets are random and opportunist.

  • Individuals may commit arson as a means of revenge or hate against an individual or group of individuals. Targets can be neighbors, employers and other racial/ethnic groups.

  • Individuals may commit arson as a method to hide another crime. Criminals set fires to destroy evidence of their unrelated crimes.

  • Individuals may commit arson as a way to profit. This commonly is referred to as arson fraud and it is committed by owners of insured property who hope to benefit financially by this act.

How is Arson detected?

Some people believe that arson is difficult to detect because the evidence is destroyed by the fire. This is not always true. There is usually forensic evidence remaining that can be used by a professionally trained fire investigator to establish that arson has been committed. The residue from flammable materials can be detected scientifically or by use of trained animals. Evidence as to how the fire progressed provides other clues as to its cause and origin.

Why is Arson fraud a serious crime?

Arson is a serious crime because it may result in personal injury and death as well as economic loss.

  • Arson fraud results in the deaths of innocent victims and firefighters killed as a direct result of the arson fire.

  • Arson fraud impacts other individuals and businesses whose property was destroyed or affected by the arson fire.

Additionally, arson fraud has the effect of raising insurance rates for all property owners within the community.

What does Arson cost?

The United States Fire Administration reported the following arson statistics for Connecticut during 1997 the most recent year available:

  • Arson was the cause of 2,448 fires reported.

  • Arson accounted for over 17% of all fires reported.

  • Arson caused over $11 million in property damage.

  • Arson caused five civilian deaths

What is being done to combat Arson fraud?

  • Federal and state law enforcement agencies have established task forces to investigate and prosecute arson cases.

  • Insurance companies have created special investigative units (SIUs) to investigate claims that may involve arson.

  • The Insurance Department has undertaken action to alert insurance consumers of fraud problems.

Who should you contact if you believe Arson has been committed?

  • Report all cases of suspected arson to the Fire Marshall in your local town or city fire department

Source: Connecticut Insurance Department

More information about Arson Fraud

Arson is No Solution for Foreclosure Threat

Auto Insurance Fraud Up by 31%

Arson fires account for a large percentage of all fires


More Training & Information

IMA

Thursday April 22, 2010 JOINT MEETING WITH FICPA

Topic: IFRS for SMEs: A Comparison and Analysis (100 min. A&A)Speakers:  Gerald H. Lander, Ph.D., CPA, CFE, CCEA, USF St. Petersburg, GSS Term Professor in Forensic Accounting and Valerie J. Kimball, CPA, MBA, Defense Contract Audit Agency 

2010 International Asset Recovery Conference

The explosion of mega and lesser frauds means great opportunities to get back - and give back to victims - the rich proceeds that effective asset recovery produces. The hundreds of cases of Madoff & Co. bring pain to many, and a lesson to all: Billions of dollars are at risk every day, and you need new tools and strategies to recover assets from fraudsters.

Excel Addict

A Free newsletter with tips on how to get the best out of  excel.
 
 
Paraben’s Forensic  Innovations Conference

The Canyons Grand Summit Hotel is the host of the 2010 PFIC Conference. This grand hotel is nestled in the Utah Wasatch Mountains. “This property has allowed Paraben to add more labs and lectures to the conference to include a Vendor Showcase Room, and a First Responder Lab track. Click here for more information.

ISACA

Two Day Event - Auditing Networks 
CISA/CISM/CGEIT Review Courses


FRAUD NEWS

Office of Foreign Assets Control

2009 Annual Report on assets in the United States of Terrorist Countries and International Terrorism Program Designees on March, 1 2010. Click here for more information 
 

Feds investigate Naples man in money laundering probe tied to online gambling Click here for more information 
 

Cyber-criminals don't need technical skills click here for more information- Click here for more information 

Question: I know that we are required to file a CTR on cash deposits or withdrawals – for what other types of transactions should we be filing CTRs?
 

Answer: A financial institution must file a Currency Transaction Report (CTR) for each transaction in currency (deposit, withdrawal, exchange or other payment or transfer) of more than $10,000 by, through or to the bank. (FFIEC BSA/AML Examination Manual, page 77). Examples of transactions in currency would be as you mentioned cash deposits or withdrawals and cash payments, but also consider foreign currency exchange, ATM transactions, check cashing, money orders, cashier’s checks and traveler’s checks would all require CTRs. Remember, if there is not a physical transfer of cash (e.g., wires and checks), you would not file a CTR. 

Multiple currency transactions totaling more than $10,000 during any one business day are treated as a single transaction if the bank has knowledge that they are by or on behalf of the same person. Many Suspicious Activity Reports (SARs) are filed related to cash transactions and the attempt to circumvent this requirement. You may know this behavior as structuring transactions to avoid CTR filings.

Source: The Associated Risk Group

UK Securities

Britain’s investigation into a purported insider trading ring, an inquiry that has sent tremors throughout London, got a little bigger on Wednesday.

Financial regulators arrested a seventh individual in connection with the still-undefined circle of financial professionals. Click here for more information 
 

Digital Watermarks

Steganography vs. Digital Watermarking

Co-Authors: Michael Duren, Matthew Davis, Chet Hosmer

Data hiding is an ever growing threat that is facing investigators today. Vast amounts of technology are available in the wild to help cyber criminals hide crucial data from investigators and to covertly communicate. As an investigator, it is important to understand the difference between true data hiding, or steganography, and digital watermarking.  Click here for more information


COMPLIANCE CORNER

NERC Power Grid Compliance Updates Affecting Energy Providers

Issue: There is a new age of compliance and preparing your organization for a new era of increased accountability and enforcement will take time, money and resources.

Risk: The current risks are to the power grid across North America from cyber-attacks by Nation States – Potential enemies, from Non-Government Organizations – Al Qaeda and Unintended Consequences. 

NERC's compliance efforts comprise three key activities:

Compliance monitoring is the process used to assess, investigate, evaluate, and audit in order to measure compliance with NERC standards.

Compliance enforcement is the process by which NERC issues sanctions and ensures mitigation of confirmed violations of mandatory NERC reliability standards. As part of these efforts, NERC can also issue remedial action directives to immediately address and deter new or further violation(s), irrespective of the presence or status (i.e. confirmed or alleged) of a violation. Sanctioning of confirmed violations is determined pursuant to the NERC Sanction Guidelines and is based heavily upon the Violation Risk Factors and Violation Severity Levels of the standards requirements violated and the violations' duration. Entities found in violation of any standard must submit a mitigation plan for approval by NERC and, once approved, must execute this plan as submitted.

Due Process provides registered entities the opportunity to contest any finding of a violation of a NERC reliability standard. The process allows for hearings at the regional entity and appeals before NERC. Further appeals may be possible at the appropriate governmental authority. The focus of NERC’s compliance program is to improve the reliability of the bulk power system in North America by fairly and consistently enforcing compliance with NERC standards. Specifically, the program is designed to ensure that the right practices are in place so that the likelihood and severity of future system disturbances are substantially reduced, while recognizing that no standards or enforcement process can fully prevent all such disturbances from occurring. In the United States, NERC and the eight Regional Entities charged with compliance enforcement monitor compliance via a number of methods, including regular and scheduled compliance audits, random spot checks, and specific investigations as warranted by indications that a standard may have been violated.

Who Must Comply – Consequences for non-compliance

All bulk power system owners, operators, and users must comply with approved NERC reliability standards. These entities are required to register with NERC through the appropriate regional entity.

Links to Additional Articles:

Oh...this is neat...NERC did the targeting for the hackers....here is their progress

Author
George B. Tselentis


President's Message

Let me start off with a humble apology for not being in attendance at our March 9th meeting. I had a conflict that I couldn’t rearrange.  It was reported to me that you enjoyed a gratifying presentation by Debbie Carter from the Hillsborough County Sheriff's Office. I would like to personally thank Debbie for being so kind as to volunteering her time to bring such an informing presentation to our chapter.

By being absent, I don’t have the tally as to who were our guests, our first time visitors, or new members. I will try and locate that information and report it to you in my next message.

We have several things going on in the Chapter at this time. I have been trying to keep you informed, through member emails, of events and opportunities that are out there for you.  First, For those attending the ACFE National Conference in Washington D.C., the Association is providing local chapter members a huge registration discount if we can get enough people from the Chapter to sign up. There is more information posted on the web-site or in this newsletter. But the thing I need to know now is who is going? So far, only two members have responded positively about their registration.

Second, Chapter elections are ongoing as you read this message. We got the ballot link emailed to you on March 20th, 2010 and you have until April 19th to complete your ballot. If you haven’t voted yet, be careful marking your vote for the two director positions (two year terms). The ballot lists three candidates who want to be your Directors but you can only select two. So be wise that you can only vote for two of the three candidates.

Third, I have agreed to help spread the word about the upcoming International Association for Asset Recovery (IAAR) conference and the special pricing that is being offered to the ACFE Tampa Bay Chapter. I have also agreed to list the details of this event on our website. On April 14-16, 2010, the IAAR will be hosting the 2010 International Asset Recovery Conference in Miami Beach.  At the conference, the  ACFE will have a booth and staff from the South Florida Chapter. I am pleased to be able to extend a deep discount on the conference registration fees to our chapter members. The full conference brochure with information on the spectacular panels and speakers, as well as some information on the ACFE discount and registration has been sent to your membership email address. We also have a link in the newsletter.  Normal registration rates are up to $1,345 – but with this affinity partnership – ACFE members pay only $875. 

Fourth, I am happy to announce that our two day “Fraud and Computer Crimes” seminar on May 11 & 12, 2010 has been posted to the website. It looks like we are going to enjoy another world class event over these two days.  Don’t forget, it is the cheapest CPE hours available (by design) for our CFE and Associate Members (or nonmembers as far as that goes).  If plans can be worked out, the Chapter will be hosting five CFEs from the Mexico Chapter through arrangements made by Consuelo Herrera, CFE.

Fifth, I will never forget to announce the work being done with our CFE study group. They are still accepting participants. Consuelo and Pamela have devoted so much time to this effort and it looks like it might be paying dividends shortly with the Group testing for their credentials. So if you are looking for some help in your studies or you just like classroom study, send a chapter email (provided on the website) and we will get you in touch with Consuelo or Pamela. Again,  we always are looking for CFEs to present topics that cover relevant elements of the test. Please volunteer your time for this rewarding experience.

And lastly, with our membership toping 190 this past month, we cannot rest. We need to keep our membership drive going forward.  Recruit a new member and let’s reach 200 in membership before the end of this Chapter year.

Our next meeting will be our annual meeting and it will be held on April 20th.  It is the last meeting of the Chapter year.  I will be annoucing the results of the chapter elections and introducing Lt. Eric Saccasyn, State Fire Marshall's Office, Bureau of Fire and Arson Investigation.  His presentation will be "Arson Fraud".  I look forward to seeing everyone there.

Steve Hooper, CFE, CIA, CGAP, CCSA

President, Tampa Bay Chapter - ACFE 


© 2010 Tampa Bay Chapter - Association of Certified Fraud Examiners